I am running XP Sp2 IE7. I cannot reset IP address.The ISP is not blocking FTP Ports.I’ve been through all of Microsoft’s troubleshooting Internet connections stuff. I can ping certain sites but IE continues to say Cannot find Web Page.I also cannot do system restore to a previous state.My ISP says my DSL Modem is responding like a router.I can connect through MSN, but not through Firefox or IE7. The ISP also says the Modem is functioning properly.I have run several virus scans, malware, Hijack This, CCleaner. Windows firewall is the only firewall currently installed.It will not work even if I set the ports to be exceptions. Reinstalling the OS is not an option either. All drivers are up to date.
CANNOT RESTORE!
restore your computer that will do it but put your info on a flash drive
This is malware, rooting itself deeply in your system (some even hide in your router’s (and some modems) firmware). Virus scanners and the Restore Point utility are not good things to use against such invasion for this reason alone. Get the programs I listed from another computer (internet cafes, public library or friend’s computer) onto a USB stick as blocks you from downloading malware protection. A word of caution, be sure to read all programs help files completely before using them. If you still can not use MBAM, rename it to confuse the Alteregobytes malware (but be sure to keep the. Exe extension on it) and use it as an alternative for part A of the following solution. Trying MBAM alone is not enough as you need a COMPLETE solution, here is one (use programs in the order stated): A) Download MBAM (malwarebytes’ Anti-Malware): http://www. download. com/Malwarebytes-Anti-Malware/3000-8022_4-10804572. html part = dl-10804572 & subj = dl & tag = button – Install the application and make sure a checkmark is placed next to Update Malwarebytes ‘Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish (If an update is found, it will download and install the latest version). Once the program has loaded, select “Perform Quick Scan”, then click Scan (The scan may take some time, so please be patient). When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected (When disinfection is completed, a log will open in Notepad and you may be prompted to Restart). B) Try the tricks and free programs I use: 1) Clean browser Method One (now): In Internet Explorer (IE), click the Tools menu, then Delete Browsing History and in the box, click the Delete all button (bottom left) and Yes. In Firefox (FF), go to tools, clear private data, make sure all boxes are checked and then click on the Clear Private Data Now button. Method Two (Normal use: Every 14 days – Heavy use: Every 7 days): In IE, click the Tools menu, Delete Browsing History and synthesis in the box that opens, do: a) click the button near Temporary Internet Files, click Yes and wait for the box that opens to close. b) click the button near History, click Yes and wait for the box that opens to close and finally, click the close button (bottom right) to finish. In FF, go to tools, clear private data and uncheck all except Browsing History, Cache and Authenticated Sessions boxes then click on the Clear Private Data Now button. Note: Close browser when done to clear cookies still in memory. For other browsers or versions of the programs, check help files for guidance on doing cleanup. 2) Turn off the restore point utility (Guide for XP: microsoft http://support com/kb/310405) 3) Use this free cleaner:.. Http://www. glaryutilities. com / gu. html to remove junk files and remnants. 4) put order into your HD with a “disk defragmenter”. 5) Turn back on utility restore point. (See Part 2) 6) Do not use Google / Yahoo toolbars (spyware). 7) Persisting problem after this, get Avira: http://www. download. com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935. html? cdlPid = 10901492 plus to email scanner (glenn http://www. spamdel. com / OR http://www.. Delahoy. com / software / files / inbox. htm). Already have a scanner, make sure your virus database is updated BUT stay away from (or get rid of) AVG Free (CRAP).
If the problem is very stubborn and you have a router, visit its web site and check for firmware that is more recent than your version. IF FOUND, download and install, if NOT, use the router’s reset switch, both methods return it to factory settings. “WARNING”: Gather router install CDs, guides, passwords before doing this as you will need to do all connections again. No router then reboot your modem by doing a hardware (with the switch) reset! By doing so, you are on your way to being well protected BUT never relax your guard!