Acer technicians keep telling me i should re-install windows and i keep telling them over and over that i would like to try other options before doing this. I have made this very clear that i do not want to re-install windows until i have tried other troubleshooting steps, but they do not want to listen.
this is a nightmare. i always take good care of my computer and i am always having issues, frankly i do not think windows 7 is any better than vista.
i have the list of files that has caused the BSOD over 9 times in the past 3 months
ntoskrnl.sys
netio.sys
ntfs.sys
I am always able to boot windows afterwards, but i have tried so hard to stop it from happening. . troubleshooting steps i did with the previous times i got the BSOD was, cleaning my registry, doing a virus scan, Installing the proper drivers for my wireless mouse and updating flash player, uninstalling unused programs, and using the SFC/scannow in the administrator CMD window.I have also checked that my computer is free of malware and viruses and my antivirus program is updated,
i also ran startup repair on the windows installation disk and used the memory diagnostic tool a few days ago but i got the BSOD ofr the 10th time today.
Time for a new computer.
Google for “Acer Drivers Update Utility” to try, hope this helps, Good Luck!
The Blue Screen of Death is a critical system problem. There are a number of factors responsible for it. I am providing below-the-most of them were worked in many Which cases. First of all, let’s discuss why Blue Screen of Death may occur: first Incompatible hardware, software or driver installation2. Corruption in files3 system. Computer settings changed incorrectly4. A virus is infectedCleaning the junk and obsolete information from your registry is required. It wants to preventable serious runtime errors appearing and Thereby Prevent the Blue Screen of Death. In order to preventable problem occur in the future, download Registry Cleaner RegInOut after getting full control on your system A) Remove the Incompatible Hardware, Software or Driver Installed: When a new hardware, software or device driver is installed, the Blue Screen of Death may occur if it is not working properly, may be because it is not originally designed for your operating system, or it is faulty. 1) Disconnect Incompatible Hardware: If there is a new hardware device recently connected, disconnect it and reboot your machine. For example, a graphics card, RAM, etc. Check for a message? Compatible with Microsoft Windows? or? Designed for Microsoft Windows? product in the package. Contact the vendor and ask Whether it is compatible with your system or not. 2) Uninstall Malfunctioning software: A recently installed software may be causing Blue Screen of Death. It may have installed new DLLs and ActiveX, Which are incompatible with your system uninstall the software as follows: 1 Click Start | Control Panel. 2nd Click Programs | Uninstall a Program. 3rd Select a recently installed software and click? Uninstall? . button 4th Follow the wizard and then restart your computer. 3) Remove Faulty or Incompatible Driver: A device driver installed may not be functioning properly. Find out seeking driver and uninstall it by performing the steps below: 1 Click Start | Control Panel. 2nd Click System and Security | Administrative Tools | Computer Management. 3rd Select? Device Manager? option from the left hand side list. 4th Do you see any device with an exclamation mark before name is? If you see, then right click and select such device? Uninstall? option. B) Corruption in the System Files: When your system files are corrupted, they results in serious problems like Blue Screen of Death. Restore the original version of your system files using System File Checker (SFC). 1st Insert Windows installation disc in your drive. 2nd Click Start | Run. 3rd Type? SFC / Scannow? and press ENTER. 4th Follow the on screen instructions. C) Restore the System: Using System Restore to restore the state of your system to date to earlier. This will restore your registry back to earlier in day. 1st Click Start | All Programs | Accessories | System Tools | System Restore. 2nd Follow the wizard on your screen. D) Scan and Remove Viruses: A virus-infected computer to your files and corrupts the system registry. You have to full scan the system and remove the infected files. In addition to this, you have to perform a full registry scan and fix the problems with RegInOut found inside. 1st Download a good anti-virus software. 2nd Install and run it. 3rd Check for updates, if any. Install them immediately. Update the virus definitions as well. 4th Conduct a full scan and remove the infections found.