I have searched and searched and can’t find these answers anywhere in the book or online.

#1 You open a folder Properties box to encrypt the folder, click Advanced, and discover Encrypt contents to secure data is dimmed. What is the Problem?

a. Encryption has not been enabled. Use the computer management console to enable it.

b. You are not using a version of Windows that supports encryption.

c. Most likely a virus has attacked the system and is disabling encryption.

d. Encryption applies only to files, not folders.

#2. AV software has removed malware from a highly infected system. After the first reboot, an error message is displayed that contains a reference to a strange DLL file that is missing. Which two options should you use to begin troubleshooting?

a. Run the AV software again.

b. Run Msconfig and look for startup entries that are launching the DLL.

c. Run Regedit and look for keys that refer to the DLL.

d. Search the Internet for the information about the DLL.