My laptop recently will not allow me to connect to the internet. I can connect fine with desktop (I am on now). My laptop shows good connection and I have done any/all troubleshooting to no avail. I found that I could log on using safe mode with networking which worked for about half a day. Now, I find that no longer works either. I have done anti virus scans (nothing found) and have tried system restore (will not allow date before problem, numerous tries). There is no password protection and laptop has ALWAYS detected automatically (checked that also). This just started happening out of the blue. One point I might make also is that recently I ran anti malware and it quarantined something saying rootkit in HKey registry which I then deleted. ( I thought about restoring the registry buth I really don’t have that much experience to mess with that, or even if it would work). Then, I noticed I could no longer log on. I have tried to log on with no add-ons(did not work) I have spent days trying everything numerous times and do not have a clue why this cannot be fixed. Once again, laptop has connection and signal is strong and I can log on with desktop no problem. Recent responses have said to run anti-virus again, but this has not worked. Pleas help. Thank you. Happy New Year.
