The background of my computer changed to a red advertisement saying, “Your privacy is in danger. Download privacy protection software now.” I couldn’t remove it until I ran several spyware and antivirus scans, but now its just a white background. I cant right click to create new folders. When i change the background nothing happens. Please help
If you have Spybot, schedule it to run a scan on restart, then reboot the PC.
If your background has changed That’s a sign of a pretty serious infection. Usually done by a Trojan. You can use these steps to clean out the system STEP 1: SCAN COMPUTER FOR INFECTIONS1. The most important thing you can do is make sure you know what you? Re up against. Run these online scanners to help figure out what is infecting your system:-http: / / house call. TrendMicro. com / http: / / www. Panda Security. com / home users / solutions / active scan / STEP 2: TURN OFF SYSTEM RESTORE1. Turn off Windows System Restore Points: a. Right click on My computer users. Click Propertiesc. Click System Restore TABD. Check the box next to “Turn off System Restore on all Hard drivesi. Malware can sometimes be restored from previous restore points, this will help the removal process run more smoothly2. Click Apply and OKSTEP 3: GO TO ADD / REMOVE PROGRAMS TO CLEAR KNOWN MALWARE1. Before scanning the computer you can remove certain malware programs from the Add / Remove Programs list in the Control Panel in Windows XP2. Open the Start Menu and select Control Panel3. In the Control Panel, select Add or Remove Programs4. Look through the list for anything suspicious5. Search http://www. google. com for any program you are not sure about. 6. Uninstall and follow the directions on any program that you decide to remove. STEP 4: REMOVE TEMPORARY files1. Open the Start Menu, mouse over All Programs> Accessories> System Tools> and select Disc Cleanupa. Select C Driver and click OKB. Check any boxes listed herec. Click OK and YES2. Download, install, and run CCleaner:-http: / / www. ccleaner. com / STEP 5: MALWARE REMOVAL Tools1. Trojans, Worms, Key Loggers, Viruses, and Spyware are all very difficult to remove with just a single program. That is why it is recommend to run several programs to aid in the removal process. I recommend running each of the following programs listed below in order. Not all the programs are freeware and require purchase, you don t have to run that program but I recommend looking into it if the results come back with your computer still being infected. Still, after all the freeware programs have run through your computer should be clean of any infection. NOTE: It is recommend to run these programs in Safe Mode for best results the second! Purchasable? Spyware Doctor: In my personal experience I have found that Spyware Doctor is one of the best for overall malware removal. It does an incredible job scanning and removing Trojans, key loggers, worms, etc.-http: / / www. pctools. com / spyware-doctor /? ref = afl_onenetwork3. Freeware? SUPERAntiSpyware: This program has a top notch removal system just like Spyware Doctor. It does an excellent job of cleaning up for a free program even compared with the $ 30 Spyware Doctor. -Http: / / www. SUPERAntiSpyware. com / 4 Freeware? AVG Anti-Spyware: I m not a huge fan of the AVG Antivirus but I’ve found that their Anti-Spyware does have a good kick to it?. It can find a lot of the obscure malware programs some of the others might miss. – Http://free. grisoft. com / 5 Freeware? Spybot: This one gets a lot of advertising bots and other malicious programs. -Http: / / www. safer-networking. org / en / index. html6. Trialware? Counterspy: With a surprisingly powerful engine I find that Counterspy will power through the system and pick up the mess a lot of the previous programs might have missed. -Http: / / www. sunbelt software. com/Home-Home-Office/Anti-Spyware/7. Freeware? Ad-Aware 2007: Just because, does a great job finding cookies and small time malware. -Http: / / www. lavasoftusa. com/software/adaware8. Freeware? Spyware Terminator: Although you might doesn have almost cleaned out the complete infection it t hurt to run this guy to double check your work?. -Http: / / www. spyware terminator. com / 9 Purchasable? Spy Sweeper: I always save one of the best for last. Although Spy Sweeper may not have the best removal engine, it has been proven time and time again as the best active protection Spyware program. Also their Spy Sweeper with Antivirus is powered by Sophos Which makes it quite a powerful program. It? Sa $ 30 or more Depending on the version you want but this is well worthwhile. This is one that you want to have for active protection. -Http: / / www. webroot. com / en_US / index. html? rc = 508210th With a few stubborn files I find that the following programs will sometimes have a slight edge. Smitfraud Removal:-http: / / www. . AfterDawn com / software / deskto. . . VundoFix:-http: / / VundoFix. atribune. org/11. Trialware? Registry Mechanic? You can purchase the full version for $ 30 but I find it does a pretty good job of cleaning up in the end even with just the trial. -Http: / / www. pctools. com / registry-mechanic / ref = afl_onenetworkSTEP 6: SCAN COMPUTER FOR INFECTIONS1. Once more I recommend going to the online scanner just to be sure that you were able to remove all the malware infections:-http: / / house call. TrendMicro. com / http: / / www. Panda Security. com / home users / solutions / active scan / STEP 7: TURN ON SYSTEM RESTORE1. Turn on Windows System Restore Points: a. Right click on My computer users. Click Propertiesc. Click System Restore TABD. Uncheck the box next to “Turn off System Restore on all Hard drives2. Click Apply and OKSTEP 8: SETUP PROTECTION1. Now that the system has been cleaned you want to protect it from happening again. I would recommend the following anti-virus and anti-spyware programs to help protect the machine. 2. Anti-Virusa. Avast: In overall scans I found that this comes in at the top for virus and spyware protection amongst the free anti-virus programs. – Http://www. avast. com / b. Avira: In the same scans I found that Avira comes in a very close second to Avast for virus and spyware protection. – Http://www. avira. com / en / pages / index. php3. Anti-Spywarea. Spyware Blaster: This is a powerful utility that helps to block potential spyware problems from browsers and websites. – Http://www. java cool software. com / SpywareBlaster. htmlb. Spy Sweeper: As I said before this one is the best that I’ve come across?. You will have to pay for it yearly for the protection but the price is to high to not deterministic from the purchase. -Http: / / www. webroot. com / en_US / index. html 5082STEP rc = 9: SYSTEM RECOVERY1. In a worst case scenario if the following steps Thurs not clean your system, even after purchasing the software, you would want to do the system recovery on the computer. Just make sure you backup your important files before formatting. This will format the hard drive and erase any problems the computer was happening before restoring it to a factory default state that it came from the manufacturer.
The base of your problem appears to be the ad. I suggest downloading Firefox and the Ad-Block Plus extension. Find here both: http://adblockplus. org / en / http: / / www. mozilla. com / en-US / firefox / Once installed, the extension Allows you to block ads from appearing. To block the ad, right click on the ad and click ad-block. There might therefore be a block button on the side of the ad Which you can click. Then click OK and add filter. You may then want to install this pop-up blocker for added protection: http://www. pcworld. com / downloads / file / fid 0.8060-order ,1-page ,1-c, Adblock / description. htmlIf you still want some software read on. I use AVG, Ad-Aware and Spybot Search and Destroy. It is always good to have a mixture of programs because while none are perfect, you can keep your system clean with a few. The ones I use are all free. http://www. download. com/3640-2239_4-1078. . . http://www. download. com/3000-8022_4-1076. . . http://www. spybot. com / en / index. htmlIf you don t want to download, try running some of these online scans. Online scans allow you the privilege of cleaning your system when a virus will not let you run you protection. Find them here: http://www. infectedornot. com / usa / http: / / www. . NanoScan com / as / index / http: / / www. VirusTotal. com / http: / / www. CyberDefender. com / http: / / house call. TrendMicro. com / http: / / www. . Garbageclean com / http: / / Secunia. com / software_inspector / Some people have good results with CCleaner. CCleaner is a free program to benefit your system and increase your privacy. It removes unused files from your system – Allowing your computer to run faster and get more space on your drive. The program can then clear system history. This program contains no spyware or viruses and is a safe download. Find it here: http://www. ccleaner. com / I advise you not to run multiple anti-viruses as they could work against each other. Anti-virus programs detect and delete viruses on your system Always make sure to update your computer with the latest program update before running. Here are some other anti-viruses: http://www. pcworld. com / downloads / file / fi. . . http://www. pcworld. com / downloads / file / fi. . . http://www. pcworld. com / downloads / file / fi. . . http://www. threatfire. com / Here are some firewall programs. Firewall programs are designed to protect you computer from unauthorized and unwanted communication through your network. Again, don t run more than one and remember to always make sure you have the latest update: http://www. pcworld. com / downloads / file / fi. . . http://www. Jetico. com / One for Vista: http://www. pcworld. com / downloads / file / fi. . . Here are some anti-rootkit programs. Rootkits are malware that can take over your computer: http://www. pcworld. com / downloads / file / fi. . . http://www. PCMAG. com/article2/0, 1895.211. . . http://www. pcworld. com / downloads / file / fi. . . http://www. pcworld. com / downloads / file / fi. . . http://www. pcworld. com / downloads / file / fi. . . Finally, some spyware removals. So spyware Allows people to control and learn about you by gathering information from your computer. : Http://www. pctools. / Com spyware-doctor / http: / / www. pcworld. com / downloads / file / fi. . . http://filehippo. com download_spyware_te. . . An article about spyware removal: http://www. pcworld. com / article / id, 136,205th . . And an article about good security programs: http://www. pcworld. com / article / id, 133631st . . Don t forget that your computer comes with tools to keep it clean. When files are saved to a hard drive they are broken up into tinier files. That file is called a fragmented file. The fragmented file takes more time for the computer to put together. When a file is defragmented, the computer takes all the bits of files and puts them into one place Which makes for a faster computer. Defragmenter does the process. To find Disk Defragmenter, go to Start-All Programs-Accessories-System Tools-Disk Defragmenter. As well as Disk Defragmenter, there is something called Disk Cleanup. Run it as frequently as Disk Defragmenter, about once a month to keep your computer healthy. Keep in mind that if the problem is serious, you should boot your computer up in Safe Mode. To do so, hold down F8 at startup. I hope this helps!
Ad Aware, Spy bot – search and destroy, Spy ware Doctor are some good spy ware removers. AVG Anti-Virus and McAfee VirusScan Plus 2007 are therefore supposed to help a lot. check out http://blog. 360. yahoo. com/blog-sAFtLsc8erIoh. ENhksr2KyG for more details.
Try Online scanner GarbageClean http://www. GarbageClean. com it does pretty good cleaning.