The computer screen recently turned from blue to black with a large message telling me I have a spyware/adware infection. Now the internet browser rarely opens correctly for me (it keeps saying cannot find server) and not even my microsoft word works properly. Having the comp set to its last known good configuration doesn’t work, and since I can’t get onto sites really, it seems unlikely to download anything to help. We do have a spyware program already installed, but it seems to freeze at a certain point. Please! Help me!
Ah, thanks everyone for all your help! I really appreciated it. Tinkering around with it, (and with the help of all the woderful advice) the comp somehow managed to speed up a little bit and I was able to use the antispy. Geez. 100 and something counts of malware, adware and the likes. How in the world did I even get all that. LOL. Well, thanks again!
Ok, so perhaps I spoke too soon. The screen is now back to its usual blue color. But now things just don’t seem to want to work. I need to reinstall microsoft word, I can’t download runescape (yea, not the biggest of issues), and I keep getting this message little black box whenever i start the computer that says “C:\WNNT\system32\svchost.exu, and im constantly getting a message that says something about “memory not reading” that eventually makes the whole screen go blank. Oh yea, and often when I try to go online I can’t get past the yahoo homepage.
This comp is really old and unfortunately, the people who let me use this don’t update it too much. I have a 2002 nortonanti-virus installed on here, but it won’t let me live update it, I checked and I had tons of things labeled “bloodhound” A lot of people have said that norton names any potential virus bloodhound, so I’m not even sure of what I have. I deleted them, but I’m still having issues.
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I’ll try toe foxfire thig, but honestly I’m not sure if it will let me. Aside from that/In addition to that, is there anything else I should do. I’m limited in funds and don’t want to mess with it too much since it doens’t belong to me. Help please and thanks!
